Smart Building Maintenance & Support
We don't disappear after handover. Proactive monitoring, calibration, certificate renewals, firmware updates and incident response — three service tiers, picked to match your installation.
What this solves.
Integrator vanished.
After handover there's no one to call when a sensor drifts or fails.
Calibration lapses unnoticed.
Certificates expire quietly, undermining the data you rely on.
Small faults become failures.
Firmware goes stale and minor faults go undetected until they're expensive and visible.
A few illustrative scenarios.
Maintenance only, proactive.
A client inheriting a system hires maintenance for monitoring, calibration, and incident response.
Scheduled, certificates current.
An operator needs scheduled interventions, certificate renewals, and annual review reports.
Health-check plus phone support.
A facility manager wants a health check, a matched maintenance tier, and after-sales support for the occasional fault.
Whatever and whoever installed it, ongoing support can be commissioned on its own — three tiers, direct expertise, and a partner that does not disappear after handover.
Services in this Brick.
Engage the whole Brick, or pick individual services à la carte.
- Proactive Monitoring
- Performance Degradation Detection
- Sensor Calibration Verification
- Certificate Renewal
- Firmware Updates
- Scheduled Interventions
- Device Adds
- Incident Response & Troubleshooting
- Phone support
- Health Check Reports
- Annual Review Report
Frequently asked.
Can I get maintenance from you even if you didn't build the system?
Yes. Maintenance and Support is available on its own. I take on monitoring, calibration, updates and incident response for an installation I did not originally deploy.
Is it one fixed contract or can I match it to my installation?
There are three service tiers, picked to match your installation. You take the level of cover you actually need, not a one-size package.
What does proactive monitoring actually catch?
Performance degradation, sensors drifting out of calibration, and expiring certificates — flagged before they become failures, with health-check reports to back it up.
Do I deal with a call centre when something breaks?
No. Phone support and incident response go to direct expertise — the person who knows the system — not a ticket queue or a script reader.
Used in these Packages.
This Brick is foundational — it is part of nearly every VISE Package. Browse all packages →
Need Maintenance & Support on your project?
Tell us your context — we'll come back with a scope and quote in a few business days.